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markerFloor 5, No.67A, Gregory's Road, Colombo – 07

markerhello@nufloe.com

marker+94 0770 092 993

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Terms and Conditions

DYNAMIC CORE STUDIO PVT LTD ("NUFLOE") TERMS AND CONDITIONS

Thank you for choosing Nufloe. By booking or attending our classes, you agree to the following terms designed to ensure a safe, inclusive, and high-quality experience for all clients:

1. Bookings & Payments

  • - All sessions must be booked via the Nufloe app.

  • - Full payment is required at the time of booking.

  • - Packages, private sessions, and memberships are non-refundable and non-transferable.

2. Package Validity

  • - Each package has a set expiry period communicated at purchase.

  • - Unused sessions will expire unless an extension is granted on a case-by-case basis.

3. Cancellation Policy

  • Group Classes: Cancel at least 12 hours in advance to avoid session deduction.

  • Private Sessions: Require 24 hours’ notice; late cancellations will forfeit the session.

  • No exceptions unless under documented, extraordinary circumstances. All cancellations must be made via the app.

4. Introductory Offers

  • - Must be used within the stated validity period (typically 30 days).

  • - No extensions or changes unless approved by Nufloe management.

5. Rehab & Recovery Clients

  • - Inform us of injuries, conditions, or postnatal recovery plans before booking.

  • - An assessment may be required before joining group classes.

  • - You may be guided toward private or physio-integrated sessions for safety.

6. Arrival & Attendance

  • - Arrive 10 minutes early for setup.

  • - Late arrivals may not be allowed in once class begins.

  • - Grip socks are mandatory for all classes.

7. Health & Safety

  • - Notify instructors of injuries, conditions, or pregnancy.

  • - Participation is at your own risk; Nufloe is not liable for injuries from undisclosed issues or ignored guidance.

8. Studio Etiquette

  • - Maintain a respectful and quiet environment.

  • - Phones must be silenced during class.

  • - Misconduct may result in removal or suspension.

9. Personal Belongings

  • - Nufloe is not responsible for lost or stolen items. Keep valuables in sight.

10. Photography & Media

  • - Studio content may include photos/videos for promotion. Please inform staff if you wish to opt out.

11. Schedule & Instructor Changes

  • - We may substitute instructors or cancel sessions when needed, with prior notice whenever possible.

12. Code of Conduct

  • Access may be suspended or terminated (without refund) for:

    • - Repeated no-shows or late cancellations

    • - Unsafe or disruptive behavior

    • - Violation of these terms

By attending a session at Nufloe, you confirm that you have read, understood, and agreed to these Terms & Conditions.